BetterConsult is here
We’re excited to announce that the doctors at our practice now use BetterConsult to help you get the most out of your appointment.
BetterConsult is a “smart” pre-consultation questionnaire that asks the questions your doctor usually asks about the reason for your visit. It then prepares a summary for your doctor.
What does this mean for you?
By knowing this information at the start of your appointment, your doctor can spend more of your time focussed on addressing your healthcare needs.
Filling out BetterConsult prior to your appointment also helps you think through what you would like to address with your doctor.
How does it work?
You will receive an SMS from our practice the day before your appointment (or immediately if your appointment is within 24 hours of booking) with a link to your pre-consultation questionnaire.
When you receive the SMS, simply
- Click the secure link in the SMS
- Complete the BetterConsult questionnaire
BetterConsult protects your medical information
With BetterConsult your medical information is private, confidential and totally secure, to meet and exceed Australian data privacy legislation.
For more information, please view the FAQs.
Our specialist services
We specialise in comprehensive and continuing health care for you and your whole family across all ages. This particularly includes men, women and children’s health. We value a strong relationship between us and your family to provide you with the help you need in a comfortable, friendly environment. Taking a holistic approach means that we go beyond treatment of current illnesses. We work with you to reduce risk factors before an illness arises, allowing you to improve your lifestyle.
Skin Checks and Minor Surgery
Our fully qualified skin doctors offer thorough skin checks of all skin types. Any irregularities and suspicious spots will be noted down and filed in confidentiality to continuously monitor their development. In case skin cancer is diagnosed, we offer treatment with minor surgery requiring only minimal invasion. This can be done directly at our practice.
Chronic Disease Management
We believe in taking an integrated care approach to managing chronic diseases. What this entails is a carefully designed health care plan that looks at every single aspect of your health needs. These plans include the coordination and minimisation of your chronic disease as well as additional ways of how you can improve the quality of life.
Occupational Health and Employment Medicals
We specialise in occupational medical services so you can maintain exceptional physical, mental and social well-being. Our aim is for you to be able to work safely and at full capacity, regardless of what industry you are in. We also offer detailed pre-employment medical assessments required by some employers.
We also support our local services near the medical centre
The Friendlies Chemist
We are your community pharmacy located in Castletown Shoppingworld. As a community owned pharmacy we are committed to providing high quality services and products for our members and customers. Established in 1881, we've been serving the Townsville community and growing with you for over 140 years.
Services include: Vaccinations, Sleep Apnoea Diagnosis, Treatment and Spare Parts, Natural Medicine Practitioner & Products, Homyped & Scholl Footwear, L'Occitane, MooGoo & Glasshouse Fragrances.
Monday 08:30am - 05:30pm
Tuesday 08:30am - 05:30pm
Wednesday 08:30am - 05:30pm
Thursday 08:30am - 05:30pm
Friday 08:30am - 06:00pm
Saturday 09:00am - 12:00pm
Monday 07:00am - 07:00pm
Tuesday 07:00am - 07:00pm
Wednesday 07:00am - 07:00pm
Thursday 07:00am - 07:00pm
Friday 07:00am - 05:00pm
Saturday 07:00am - 12:00pm
Monday 09:00am - 05:00pm
Tuesday 09:00am - 05:00pm
Wednesday 09:00am - 05:00pm
Thursday 09:00am - 05:00pm
Friday 09:00am - 05:00pm